SUPPORT

Get help with Exigyn

Questions about your workspace, the Excel add-in, or the Exigyn connector for Claude and ChatGPT? Our team answers every request, usually within one business day.

Contact support

Email angus@exigyn.com with your workspace name and a short description of the issue. Screenshots help. If you are already signed in, you can also use the in-app help chat.

Connecting Exigyn to ChatGPT or Claude

The connector signs in with your existing Exigyn account and only sees the data your Exigyn role allows. If sign-in fails, confirm you can log in at start.exigyn.com, then disconnect and reconnect the app. Your workspace admin can review every connector call in Exigyn's Audit Log and can turn connector access off at any time.

Account, billing and data requests

For access, export, correction or deletion of your data, or billing questions, email angus@exigyn.com. See our Privacy Policy and Terms for details.

Security

To report a vulnerability or security concern, email security@exigyn.com.

Dark Helix, LLC (DBA Exigyn)

131 Continental Drive, Suite 305

Newark, DE 19713, United States